Frequently Asked Questions

One click. The AI looks at your lists and engagement data, picks the audience that is due for an email, writes the email, checks it against spam filters and proposes a send time. You land on a review page with the preview, three A/B subject lines (the winner is picked by opens), the audience and its size, the spam check result and the AI's reason for its choice. You can prepare up to three AI campaigns a day per account.

Not unless you switch it on. By default every AI-prepared campaign waits on the review page until you approve it. Hands-off mode is a separate per-account switch, available on plans that include it: when it is on, the AI plans, writes, spam-checks and sends on its own schedule — at most one email per audience every 2–6 weeks (nurture for engaged readers, appreciation for VIPs, re-engagement for at-risk, an introduction for new subscribers). Switch it off and everything waits for you again.

From signals it already has: their replies, where they open and click, and their email domain. When it can't tell, it uses English — or your list's main language, if you prefer. Every campaign is written once and sent in each language that makes up at least 3% or 100 people of the audience. Subscribers on big providers where the language is uncertain (mail.ru, qq.com and the like) get the local language plus English.

Subscribers in countries with two or three languages (Belgium, Switzerland, Cyprus…) get one email with a short section per language — three at most — instead of a wrong guess. Links can point to the right language version of your site: give the AI a link pattern with {lang} in your business profile, or put the [AI_LANG] tag in any link.

Yes. When you tell the AI what to send, choose Use my template: it keeps your design and rewrites only the copy. Or let it design a responsive email on the spot following house rules — table layout, inline styles, an unsubscribe footer and one clear call to action.

Audiences that have never been emailed — new subscribers, freshly found prospects — get a capped random first batch, 500 people by default, to protect your sender reputation. You can change the number on the review page. Together with the automatic warm-up of new sending servers, this keeps a cold list from hurting your deliverability.

Yes, on plans that include the AI Email Finder. Fill in your business profile once — what you do, your main offer, typical customers, country or city — and choose Let the AI choose for the list. The AI mixes up to three of your lists (the best audience on each) and imports a fresh batch of prospects matching your profile into an “AI · Prospects” list. One email, one campaign per list.

The AI Email Finder is a metered feature included by plan: Basic and Basic 365 include 5,000 verified prospect emails / month, Premium and Premium 365 include 50,000 verified prospect emails / month. The Free plan does not include it. The quota resets every billing month; unused prospect emails do not carry over.

Always. On the review page press Ask for changes and describe what you want in plain words — the AI rewrites the body and the subject lines. You can also open the campaign in the normal editor and edit it yourself, or discard it. A run that prepares several campaigns shows all of them with one Approve all button.