Terms of Use

Terms of Use for Email Marketing Application

1. Introduction

This Terms of Use Agreement ("Terms of Use") governs your use of the email marketing application MailFlow.top provided by New Reality LLC, a Wyoming limited liability company (Entity ID: 2025-001752091), with its registered address at 1910 Thomes Ave, Cheyenne, WY 82001, USA. By accessing or using the Application, you agree to be bound by these Terms of Use. If you do not agree to these Terms of Use, you may not use the Application.

2. Account

To use the Application, you must create an account. When you create an account, you must provide true, accurate, and complete information. You are responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account. You agree to notify the Company immediately of any unauthorized use of your account.

3. Acceptable Use

You agree to use the Application only for lawful purposes and in accordance with these Terms of Use. You agree not to use the Application to:

Send unsolicited or commercial emails ("spam") Send emails that are false, misleading, or deceptive Send emails that are defamatory, offensive, or otherwise illegal Harvest email addresses or other personal information from the Application Interfere with the operation of the Application or any other user's use of the Application Violate any applicable laws or regulations.

4. Third-Party Integrations

The Application may allow you to integrate with third-party services. You agree to comply with the terms of use of any third-party services that you integrate with the Application.

5. Data Protection

You agree to comply with all applicable data protection laws and regulations when using the Application. You are responsible for obtaining the necessary consents from your contacts before sending them emails through the Application.

6. Intellectual Property

All content in the Application, including but not limited to text, images, and software, is the property of the Company or its licensors. You may not copy, distribute, modify, or create derivative works of any content in the Application without the prior written consent of the Company.

7. Termination

The Company may terminate your account at any time, for any reason, without notice. You may terminate your account at any time by contacting the Company. Upon termination of your account, your access to the Application will be terminated.

8. Fees, Billing and No Refunds

All fees are non-refundable. All sales are final. By purchasing, subscribing to, or renewing any paid plan you agree that every payment you make to the Company is non-refundable in full, for any reason and under all circumstances. This includes, without limitation, partial or unused subscription periods, unused email or sending allowances, unused AI credits, dissatisfaction with the service, accidental or duplicate purchases, failure to use the service, change of mind, or voluntary cancellation or termination of your account. You use it, you pay for it.

Subscriptions and renewals. Paid plans are billed in advance on a recurring basis (monthly or annually, as selected) and automatically renew for successive periods at the then-current price until you cancel. You may cancel at any time from your account; cancellation stops future renewals but does not entitle you to any refund or credit for the current or any prior billing period, and you retain access until the end of the paid period already charged.

Immediate performance and waiver of withdrawal (EU/EEA/UK consumers). The service is digital content and a digital service supplied immediately upon purchase. Where you are a consumer with a statutory right of withdrawal (for example the 14-day right under EU Directive 2011/83/EU or the UK Consumer Contracts Regulations 2013), by completing your purchase and accessing the service you expressly request that the Company begin performance immediately and you acknowledge and agree that you thereby lose your right of withdrawal once performance has begun. To the fullest extent permitted by law, no refund is due once the service has been made available to you.

Business customers. Statutory consumer withdrawal and refund rights do not apply to purchases made in the course of a trade, business, craft or profession. If you purchase as a business, you have no right of withdrawal or refund.

Chargebacks. If you initiate a chargeback, payment dispute or reversal in breach of this section, the underlying amount remains fully owed to the Company as a contractual debt. The Company may suspend or terminate your account, retain records of your acceptance of these Terms and of your use of the service as evidence, and recover the disputed amount together with any fees, costs and reasonable legal expenses it incurs.

Nothing in these Terms limits any right you may have that cannot be excluded or limited under applicable mandatory law.

9. Disclaimer of Warranties

The application is provided "as is" and without warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. The company does not warrant that the application will be uninterrupted or error-free, or that the application will be secure, free from viruses or other malicious software, or free from any other defects.

10. Limitation of Liability

In no event shall the company be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or in connection with the use of or inability to use the application, even if the company has been advised of the possibility of such damages.

11. Indemnification

You agree to indemnify, defend, and hold harmless the Company from and against any and all claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with your use of the Application or your violation of these Terms of Use.

12. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of the State of Wyoming, United States of America, without regard to its conflict of laws principles.

13. Entire Agreement

These Terms of Use constitute the entire agreement between you and the Company with respect to the Application and supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written.

14. Modifications

The Company may modify these Terms of Use at any time by posting the modified Terms of Use on the Application. You agree to be bound by the modified Terms of Use upon your continued use of the Application after the modified Terms of Use have been posted.

15. Contact Us

If you have any questions about these Terms of Use, please contact us via our contact page.